Shipping & Returns

 

Shipping and Delivery

Whilst every effort is made to meet delivery times, Plasticraft does not accept liability for delays beyond our control.

Special arrangements can be made for goods required urgently - to be confirmed on date of order.

Damaged goods must be notified within 12 hours of receipt of goods.

Goods are not dispatched on weekends or bank holidays.

Most goods are dispatched by courier. Please see our table below for rates.

Some large/delicate goods may require special transport facilities. If these are required we will advise of these and the cost on the date of order. 


Shipping costs

Mainland UK  

 Order Total  Shipping Cost
 £0 - £49  £7.99
 £50 - £99  £9.99
 £100 - £199  £10.99
 £200 - £399  £19.99
 £400 - £749  £24.99
 £750 - £1499  £29.99
 £1500 +  £34.99


Please add the following costs for other delivery areas:



Privacy Policy

This privacy policy sets out how Plasticraft uses and protects any information that you give when using this website.
Plasticraft is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will be used in accordance with this privacy statement.
Plasticraft may change this policy from time to time by updating this page.  You should check this page from time to time to ensure that you are happy with any changes.  This policy is effective from 1 September 2009.
We may collect the following information:

   
Name and job title

Contact information including email address

Demographic information such as postcode, preferences and interests

Other information relevant to customer surveys and/or offers

We may require this information for your needs and provide you with a better service and in particular for the following reasons:

Internal record keeping to improve our products and services
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Returns 
  
If you are not happy with any product, you may return this to us within 14 days of receipt. Please return in the original packaging at your own cost. This does not include any bespoke orders.

A 20% handling charge will be charged on the return of goods to cover our administration costs.

Postage and packaging is non-refundable.

Terms & Conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use together with our privacy policy.

The term 'Plasticraft' or 'us' or 'we' refers to the owners of the website who registered office is at 56 Nettleton Road, Dalton, Huddersfield, HD5 9TB and is registered at Companies House under company registration number 447962.  The term 'you' refers to the user or viewer of our website.

The use of our website is subject to the following terms of use:

The content of the pages of this website is subject to change without notice.

Neither we nor any third party provide any warranty or guarantee as to the accuracy timeliness,  performance,  completeness  or  suitability  of  the  information  and materials found or offered on this website for any particular purpose.  You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the full extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.  It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites.  These links are provided for your convenience to provide further information.  They do not signify that we endorse the website(s).  We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Plasticraft's prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Every effort is made to keep this website up and running smoothly. However, Plasticraft takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

This website and its content is copyright of Plasticraft.  All rights reserved.

Terms and Conditions of Trading

Payments will be required before any goods are dispatched unless you have an account with Plasticraft.

All prices shown on our website are exclusive of VAT.

All goods remain the property or Plasticraft until paid for in full.

Plasticraft reserves the right to alter product prices, specifications and materials without notice.

All prices quoted are valid for 30 days from the date of quotation.